Our Story
Keystone began at home. When my wife, a Navy veteran, was navigating her own benefits journey, I found myself helping her organize years of medical records and service documentation just to make sense of where she stood. Watching how overwhelming that process can be, even for those of us who served, showed me exactly the kind of support that was missing.
From there, I started helping other veterans do the same: organize their records, understand how the VA process actually works, and prepare for whatever comes next, whether that's a medical evaluation or a new career. What started as helping my own family has grown into Keystone Veteran Resource Group, a company built to give veterans clarity and real support, focused squarely on the areas where we bring the most expertise.
Meet the Team
Decoda Grant
Founder & Chief Executive OfficerU.S. Army Veteran · M.S. Human Resources and Employment Law, Arizona State University — Sandra Day O'Connor College of Law
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I lead Keystone's strategy and service standards, combining military experience with graduate-level training in HR and employment law. That background shapes how we built this company: to genuinely help veterans with documentation, education, and career transition, and to stay focused on what we do best rather than trying to be everything to everyone.
Luis Ontiveros
Founding Documentation Specialist (Midwest)U.S. Army Veteran · B.S. Criminal Justice, Homeland Security, Purdue University Global · Bilingual (English/Spanish)
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Luis was there from the beginning, helping build Keystone's documentation process from the ground up. He served on a Drug Suppression Team during his time in the Army, where he built a strong foundation in accountability, precision, and respect for process. That same attention to detail shapes how he helps veterans organize their documentation today, guiding them through what to expect at each step with clarity and care.
Shaylee Siems
Midwest Documentation SpecialistVeteran Spouse · Billing & Coding Specialist
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Shaylee brings nearly a decade of medical billing and coding experience, along with a track record of building strong working relationships with physicians and their practices. That background gives her a real advantage in understanding how medical documentation moves between patients and providers.
Her interest in this work is personal as well as professional. Supporting her husband through his own benefits journey gave her firsthand insight into how confusing and overwhelming the process can be, and how much of a difference clear, organized documentation makes. She brings that same care and attention to detail to every veteran she works with at Keystone.